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Here are 5 things that scare me about AI


AI is being increasingly used to make important decisions. Many AI experts (including Jeff Dean, head of AI at Google, and Andrew Ng, founder of Coursera and deeplearning.ai) say that warnings about sentient robots are overblown, but other harms are not getting enough attention. I agree. I am an AI researcher, and I’m worried about some of the societal impacts that we’re already seeing.

Before we dive in, I need to clarify one point that is important to understand: algorithms (and the complex systems they are a part of) can make mistakes. These mistakes come from a variety of sources: bugs in the code, inaccurate or biased data, approximations we have to make (e.g. you want to measure health and you use hospital readmissions as a proxy, or you are interested in crime and use arrests as a proxy. These things are related, but not the same), misunderstandings between different stakeholders (policy makers, those collecting the data, those coding the algorithm, those deploying it), how computer systems interact with human systems, and more.

Algorithms are often implemented without ways to address mistakes

After the state of Arkansas implemented software to determine people’s healthcare benefits, many people saw a drastic reduction in the amount of care they received, but were given no explanation and no way to appeal. Tammy Dobbs, a woman with cerebral palsy who needs an aid to help her to get out of bed, to go to the bathroom, to get food, and more, had her hours of help suddenly reduced by 20 hours a week, transforming her life for the worse. Eventually, a lengthy court case uncovered errors in the software implementation, and Tammy’s hours were restored (along with those of many others who were impacted by the errors).

Observations of fifth grade teacher Sarah Wysocki’s classroom yielded positive reviews. Her assistant principal wrote, “It is a pleasure to visit a classroom in which the elements of sound teaching, motivated students and a positive learning environment are so effectively combined.” Two months later, she was fired by an opaque algorithm, along with over 200 other teachers. The head of the PTA and a parent of one of Wyscoki’s students described her as “One of the best teachers I’ve ever come in contact with. Every time I saw her, she was attentive to the children, went over their schoolwork, she took time with them and made sure.” That people are losing needed healthcare without an explanation or being fired without explanation is truly dystopian!